HELP CENTER
 

Contacts


Here are all the ways to contact our units directly. If you have an urgent matter that requires immediate
attention, please use our general contacts.

Girl sitting at the hotel bar, having a cocktail with a cinnamon logo of Pestana Hotel Group
General Contacts Hotel Contacts
If you have an urgent request use our main contacts
Phone: (+351) 210 158 100 (call to the international fixed network)
Phone: +1 669-288-7193 (call to the national fixed network)
Smiling lady answers a call from a customer while holding a tablet in her hand

How to contact us

For faster responses and more information, please use our chatbot or reach out to us via WhatsApp.

For general inquiries, you can contact us during weekdays from 09:00 am to 8:00 pm and on weekends from 9:00 am to 7:00 pm. Alternatively, you can also contact us via the provided form.


Contact for Travel Agencies
(+351) 210 158 100

Contact for Companies
(+351) 210 158 100