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Reservations - Make and/or Cancel
Questions related to the benefits of booking online, how to make a booking on our website, make a special request, book an accessible room, cancellation and changes to reservations and cancellation policies.Read more
Pricing, Promotions and Payment
Questions related to the best guaranteed price and its procedures, promotions found on the website, payment terms, website security and credit card usage.Read more
Questions related to times and documents to provide at check-in and check-out, loss of property at the hotel, comments on your stay, animal policies, Hotel location and services.Read more
Vouchers - Frequently Asked Questions
Questions related with vouchers, where to use, how to use, delivery and returns or exchanges.Read more