Need help with your booking?
Yes, it is possible on all bookings made through our Call Centre or on bookings made directly on our Site, where payment is made directly at the hotel.
pre-paid bookings are made on the Site, these are handled by the company Intervisa – Viagens e Turismo, Lda. Intervisa is a travel agency, which means that its operations fall under a specific value-added tax regime (DL 221/85) applicable to travel agencies and tour operators.
As the managing entity of the Pestana site, it is Intervisa that bills the client for pre-paid accommodation bookings made by the customer, regardless of the selected hotel.
As Intervisa – Viagens e Turismo, Lda. is a travel agency, its Business Activity Code is related to its activity (79110 - Activities of travel agencies), meaning that no tax benefit is allowed.